Just Because You’re Talking, Doesn’t Mean You’re Communicating


Training Format: Recorded Webinar

Format Type: DVD

Speaker(s): Judi Clements

Webinar Date: Wednesday, April 18, 2018

CEU/Credit Hours: SHRM 1.0 PDC

Training Duration : 60 minutes

Training Material Download : Conference Material (Password Required) (5.89 MB)

TRAINING DESCRIPTION


Just Because You’re Talking, Doesn’t Mean You’re Communicating

Time after time problems arise in the workplace because of poor communication. Often people go through years of schooling without proper training in basic interpersonal skills. This can hurt them when they enter the world of work and have to work on teams, manage people, or deal with customers.

In this information-packed webinar, Judi Clements helps human resource professionals, managers, and others take a fresh look at how to be better communicators. You’ll laugh and learn as Judi demonstrates how and why communication so often fails in the workplace. She’ll show you how a simple misunderstanding can accelerate into a workplace disaster, how technology has both helped and hurt interpersonal communication, and how becoming a good communicator can enhance productivity and reduce workplace errors.

All this and more in an action-packed hour.

Learning Objectives

This is a "must attend" and "don’t miss" webinar if you want to have positive interpersonal relationships and respectful interactions among employees, customers and managers. You will learn:

  • What makes an effective communicator
  • How to assess your communication strengths and challenges
  • Why communication gets easily derailed
  • How to use the right medium for the right impact
  • How to turn enemies into allies through good communication
  • How to listen, not just “hear”
  • How to gain non-verbal fluency
  • How to use your speaking voice for optimal results
  • How technology may be helping or hurting your communication
  • How to add enhanced communication skills to your Human Resources and Management toolkits

Session Highlights

In this power-packed session, Judi will teach you to think on your feet and communicate clearly and positively by learning:

  • Which communication method to choose for success
  • How to improve lateral communication
  • Three steps to clearer communication
  • How to promote open communication
  • Learn some nonverbal communication tips
  • How to communicate cross-culturally
  • Listen and understand with these tips
  • How can you get your point across
  • Get others to listen to your ideas

Who Should Attend

If want to have friendly communication, it is time to get some training and improve the skills. All attendees will leave the webinar knowing how to become a good communicator can enhance productivity and reduce workplace errors.

  • Senior HR Professionals
  • HR Analysts
  • HR Managers and Directors
  • HR Personnel
  • Employee Relations Professionals
  • Directors
  • Vice Presidents
  • Managers
  • Shift Leaders
  • All Employees

Have a question? Ask your doubts at the Q&A session after the live event and get special advice pertaining to your specific situation, straight from our expert speaker.

ABOUT TRAINER


JUDI CLEMENTS

Judi Clements, President of Judi Clements Training & Development, in Clifton Park, NY, is a veteran training professional who offers training, coaching, and webinars in the areas of management, public speaking, and customer service.  Judi offers cutting-edge programs with a “laugh-while-you-learn” approach.  She is a New York State certified te.. Read More >>





TRAINING OPTIONS


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For Multiple Users/Group, Call 1-800- 270-5740.

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